New Purchasing Journeys in the Academy Catalogue
Did you know that 89% of executive education courses are purchased by someone other than the participant?
In order to better support this buyer behaviour, Academy now supports multiple purchasing journeys including:
- Buy for myself
- Buy for someone else
- Buy for a small team (including multi-seat discounts)
Read more about Academy's purchasing journeys here.
Apply Only Programs
Some programs are suited to direct enrolment, open to anyone who wants to participate, but for others, you might need a more discerning approach.
“Apply Only” programs can be set up so that a person who is interested needs to apply to attend. We have also created a new Applications Inbox to help administrators review and manage applications.
Coupon Codes & Multi-Seat Discounts
Coupon Codes have moved from Stripe to Academy in order to give us more flexibility over how they can be applied. Stripe coupons worked across all Academy programs, meaning it wasn’t possible to make a code eligible for some programs and not others.
Academy coupons give us this flexibility now, with the added bonus of more flexibility in the future as we grow this feature.
In addition, along with the “Buy for my team” functionality we have been able to introduce multi-seat discounts.
Coupons and Discounts can be managed via Program Admin and you can read more about them here.
Invoicing
Issuing and reconciling invoices can be a challenge for any organisation. Stripe invoices are easy to generate, but offer limited payment options and can be tricky to reconcile.
All payment and transaction information is now included in Academy’s open APIs, so the ideal invoice management option would be to integrate your invoicing system with Academy.
But for organisations that don’t have the integration option available to them (either because of technical limitations or cost limitations), Academy now allows purchasers to “request an invoice”.
All requests for invoices can be found in a new Invoice Inbox, where they can be processed by a person in your finance team. The finance team can either:
- Create the invoice and upload it to Academy, and use Academy to email the invoice to the participant
- Create and send the invoice via your existing processes and mark the invoice request in Academy as “Awaiting Payment”
Once the invoice has been paid, mark the invoice as “Paid” in Academy, and the participant will have access to the program.
If you’re looking for a completely new invoicing solution, then native academy invoices and receipts are coming soon!
Read more about invoicing here.
Evaluations & Learning Impact Reports
Introducing the next iteration in our Program Wrap Up Feature - Evaluations and Learning Impact Reports.
When we first introduced the Program Wrap Up it was just the start, with more to come! In this release, we have added the option to:
- Include a learner satisfaction or NPS (Net Promoter Score) question
- Ask learners to rate the alignment of the program learning objectives to what the program actually delivered.
These new options can be enabled in the Offboarding settings, and the reporting on this data is available in the platform wide reports.
Other New Features
Some other new and updated features to keep an eye out for:
Optimised Program Admin Search
Yep, we know - the Program Search in Program Admin was slow and frequently annoying. It’s much faster now, and if you need to see the progress count, you can still access it by clicking on the seat count.
Favicons
If you’re not sure what a favicon is, it’s that little icon that appears in the browser tab for the website/application you’re using. Add a favicon for your site via Portal Settings > Themes. You’ll find it in the same section as your Academy logo.
New Audio/Podcast Activity
We’ve added a new activity type, specific to audio. Add audio files (like podcasts) and play them via the interface.
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